Feeding philosophy

A: Dogs have short, fast digestive tracts built to get nutrients directly from meat, bone, and organ. Vegetables add plant fiber, which slows digestion down — useful for us, since we ferment fiber for energy, but dogs don't have the gut bacteria to do that. We'd rather the nutrition come from the animal itself.

A: Less often than people think. Chicken, duck, and turkey are three distinct proteins, not one "poultry" category — a dog who reacts to chicken often does fine on duck or turkey. If you're not sure, start with a protein your dog hasn't had trouble with and go from there.

A: That's a labeling category tied to AAFCO's feeding-trial certification, which we don't put our food through — we don't think their minimum standard goes far enough. Every recipe is built from whole ground animals, and it's what we feed our own dogs, full-time.

A: Not necessary. Dogs don't break food down in their mouths — digestion happens in the stomach, so eating quickly isn't a problem the way it can be for other animals.

Getting started

A: Two ways to do it — stop kibble and start raw the next day (a short fast in between can help clear the system first), or ease in gradually over about a week. Either works; it mostly comes down to what you're comfortable with. The full transition guide walks through both.

A: Usually, yes. Kibble is bulked up with fillers, so its stool is soft and large. Raw stool is smaller and firmer, and your dog may seem to strain a little — that's normal, not constipation. It's a sign the food is actually being used, not padded out with filler.

A: Start small. Let your dog lead the way.

Ordering & delivery

A: It's what keeps everything at temperature in the insulated carrier for the trip, and it's sized to what a typical home freezer can actually hold. Picking up at one of our stores has no minimum.

A: Yes — pet food is taxable like any other retail product. It's included at checkout, not added as a surprise.

A: Pick it up in-store — no minimum there at all. Delivery specifically requires 20 lb because of the carrier and cold-chain logistics; below that, we can't guarantee it stays properly frozen for the trip.